General and specific sales terms


General & specific sales terms HOTEL

Reservation :

From Feb.07th to June 12th & from Sept 20th to Nov 11th 2015 included : No prepayment, a credit card number is required to guarantee the booking.

From to June 13th and from Sept. 19th (& April 3,4,5 & May 1,2,8,9,14,15,16,23,24) : The reservations must be guaranteed by a deposit of 30% of the total for the stay or at least one night. The deposit is deductable at the end of the planned stay. The reservations are closed and definitive after the deposit has been cashed and written confirmation given by the hotel. Payment by check is no longer accepted.

Cancellation :

From Feb.07th to June 12th & from Sept 20th to Nov 11th 2015 included :  If cancelled or modified up to 2 days before date of arrival, no fee will be charged. If cancelled or modified up to 1 day before the date of arrival, 100%  of the first night will be charged. If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.

From June 13th to Sept. 19th (& April 3,4,5 & May 1,2,8,9,14,15,16,23,24) : More than 21 days prior to arrival : the deposit is refundable minus an administration fee of 50 EUR per room. Within 21 days of arrival : the deposit is not refundable.

 

General & specific sales terms Early Booking OR Last minute

Reservation :
A prepayment equivalent to the total amount will be charged by the day of booking and it is not refundable. The prepayment is deductible at the end of the service. Reservations are definitely confirmed after payment of the entire stay and written confirmation from the hotel.

Check payments are no longer accepted.

Cancellation :
In case of cancellation, modification or no show, the hotel keep the full amount of the prepayment.

 


Shortened stay :
In the event of an early departure, the initial amount of the stay will be invoiced entirely.

Arrival and departure :
The rooms are guaranteed from 15 hours; they must be vacated by 11h30 at the latest on the day of departure.
The hotel reception closes at 21h00. Please notify reception in the event of a late arrival.

Valuables :
We advise our clientele that the management accepts no responsibility for the loss of valuables not placed in the safes available in the bedrooms.

Child discount :
The child rate applies to children sharing a room with two adults. For children under 3 years accompanied by a single adult, the normal rate for two people will be charged.

The mini bars :
A bankcard number is requested upon arrival in order to cover the content of the mini bar. All drinks consumed and not mentioned upon departure will be charged to this bankcard.

Swimming pool :
We remind parents that the swimming pool is open from 8h00 to 21h, that bathing and the games are not supervised and consequently under their responsibility.

Dogs are allowed and charged at 9 € per day. They must be kept on a leash both inside and outside the establishment. They are strictly prohibited beside the swimming pool. They must not be left alone in the rooms under any circumstances.

 


 General & specific sales terms Appartments

 

BOOKING : Reservations must be guaranteed by a deposit equal to 30% of the total amount.
Reservations are final after receipt of the deposit.
From February the 07th to June 05th and from September 27th to November 11th of 2015 included : the balance has to be paid 14 days prior to arrival.

From June 06th to September 26th of 2015 included : the balance has to be paid 30 days prior to arrival.
CANCELLATION :
From February the 07th to June 05th and from September 27th to November 11th of 2015 included : In case of cancellation up to D-14, the deposit is retained. With less than 14 days full payment is retained.
From June 06th to September 26th of 2015 included : In case of cancellation up to D-30, the deposit is retained. With less than 30 days full payment is retained.

Shortened stay: Full payment is retained.
ARRIVAL AND DEPARTURE : Apartments are available to you on the day of arrival from 16H (4:00 PM) and must be released the day of departure for 10H (10:00 AM) at the latest.

BAIL: a deposit of € 600 will be required upon arrival (payable in cash or credit card) and returned upon departure (during business hours of receipt from the hotel) after inventory.

VALUABLES : We inform our customers that the management is not responsible for the disappearance of unregistered securities in safety deposit boxes available in the apartments.

Dogs are allowed and charged € 50 per week. They must be leashed outside and inside of the establishment.
They never should be left alone in the apartment.